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Technical Support & Requirements - Summary
(1)
Support is UK based so avoids time difference issues
(2)
Response to logged requests guaranteed within 24hrs
(3)
Simple & quick form to log technical support request
(4)
Technical staff who talk your language & take ownership
(5)
Works across all main operating systems & most browsers
 
 
 
 
 
 
Full UK Based Technical Support
 
::
  Technical support provided by e-mail & telephone
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  Response guaranteed within 24 hours on normal working days
::
  UK based support avoids time difference delays
::
  E-mail server is UK based, ensuring compliance with UK data protection law
::
  Friendly & helpful technical staff that talk in everyday language and don't automatically assume a certain level of technical knowledge & understanding
::
  Technical staff who have a pride in their work and take ownership & full responsibility for a support request until it has been resolved
 
  Log a Support Request
 
Technical Requirements for
 
The client side requirements (to use your web interface / control panel) are;
 
::
  Operating System - Windows 95, 98, ME, NT, 2000 or XP, Linux or Mac
::
  Web Browser - Internet Explorer v5.5 or above, or gecko-based browser including Mozilla and Firefox (note: does NOT include Safari)
::
  JavaScript - Must be enabled
 
FREE Browser Updates
 
To download current browser versions free of charge;
 
- Internet Explorer: http://www.microsoft.com/windows/ie/default.htm
- Gecko based browser: http://www.mozilla.org
 
 
 
 
 
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Crawley Office
t: 01293 817 660
f: 01293 817 718
       
Ace Web Marketing (UK) Ltd
  - Business & Innovation Centre, Metcalf Way, Crawley, West Sussex, RH11 7XX, UK
 
© Ace Web Marketing (UK) Ltd. All rights reserved.
 
Ace Web Marketing (UK) Ltd is registered in England & Wales, whose registered office is 103 Bridger Way, Crowborough, East Sussex, TN6 2XD. Company No: 4937278